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Standards

Vulnerability Disclosure Programme

Our Vulnerability Disclosure Programme gives security researchers a route to report vulnerabilities so they can be acknowledged, investigated and fixed.

Reported vulnerabilities are acknowledged, investigated and addressed. Report them with the form on this page.


  • Test only against accounts and data you own, or have permission to use.
  • Do not access, change or delete other people’s data. If you reach data that is not yours, stop and report it.
  • Do not run denial-of-service tests, spam, social engineering or physical tests against Computle, its staff or its customers.
  • Keep the details confidential until we confirm the issue is fixed.
  • Minor issues that pose no meaningful risk to our systems or data.
  • Issues that relate to a customer’s own use of Computle, such as their own workstation configuration.
  • Reports produced only by automated scanners, with no demonstrated impact.
  • The system or URL affected.
  • Steps to reproduce, with the requests or payloads you used.
  • What an attacker could do with it.

When you send the form, you receive an email with a reference. To add detail later, send the form again and quote the reference.